Website Concierge

Turn website visitors into conversations and meetings

Raised by customers on 150+ calls in the past year

Alex talks to visitors on your website by chat or voice, answers from your own content, qualifies them, books meetings and hands off to a person when needed.

Inbound

Alex

Reviewed by Alta

What it does

Drafts the prompt from your website and knowledge files for your approval
Talks to visitors by chat or voice, from your own content
Books meetings for qualified visitors and hands off the rest
Summarizes and labels every conversation

You give it

Your website and knowledge files
Who qualifies, and when to hand off

You get

Every conversation summarized and labeled
Meetings booked from your website

Why it works

Visitors with a question usually leave instead of filling a form. A concierge that answers on the spot turns that question into a conversation, and the conversation into a meeting.

Run this play

Copy the SKILL.md below into your agent

Works in Alta, Claude, Cursor and Codex

Runs on

Alex

Category

Inbound

CostAlta credits per run, shown before it runs

ApprovalEvery run stops at a draft for you

--- name: website-concierge description: Set up Alex as a chat or voice concierge on your website that answers from your content, qualifies visitors, books meetings and hands off to a person. Use when someone asks about a website chat, chatbot, voice widget or converting website visitors. agent: Alex category: Inbound ends_in: approved prompt, then live widget --- # Website Concierge Most visitors leave without asking their question. Give them someone to ask. ## What it asks you once 1. **Your website** - Alex reads it to draft the first prompt 2. **Chat, voice or both** 3. **Who qualifies**, and when to hand off to a person ## How it runs 1. **Draft the prompt** from your site and knowledge files - opening line, answers, qualifying questions 2. **Stop for approval** - nothing goes live before you approve 3. **Talk to visitors** and answer from your own content 4. **Book meetings** for qualified visitors, hand off the rest to a person 5. **Summarize and label** every conversation ## Rules - Nothing goes live until you approve the prompt and the rules - Answer only from your content - say so when an answer is not there - Always offer a person when the visitor asks ## What you get - Every conversation summarized and labeled - Meetings booked from your website

- Answers come only from your content, and it says so when it does not know - Qualified visitors leave with a booked meeting - A person is offered whenever the visitor asks

The play fileSKILL.md

This is the whole play. Read it, copy it, or change it for your team - it runs the same in Alta, Claude, Cursor and Codex.

Install this play

Claude app or claude.aiUpload the zip as a skill

Download the zip, then upload it as a skill in your Claude settings. Code execution needs to be on.

Claude CodeDrop the folder in

Unzip it into your skills folder. Claude Code finds it on its own.

~/.claude/skills/

Cursor and other agentsAdd the SKILL.md

Put the folder where your agent reads skills, for example:

.cursor/skills/

Run it where you work

Same play, same result. Pick the place you already are.

In Alta

One click

Open Skills in Alta, pick the play and press Run. Or ask Ask Alta to run it for the companies you care about.

In Claude

Ask in plain words

Connect Alta to Claude and describe the target. Claude loads the play, the agent does the work, and the draft opens in Alta for you to approve.

In Cursor or Codex

Drop in the file

Add the SKILL.md to your agent's skills folder with the Alta plugin connected. Edit it like code, and keep your team's version in the repo.